Shipping

Last updated · January 2, 2026

Orders are received, picked and shipped from our warehouse at 14453 38th Ave, Flushing, NY 11354. The following terms apply to every order placed through ounohabshop.com.

Processing & dispatch

In-stock goods are dispatched within two business days (48 hours) of a confirmed order. Large full-case and palletized orders may require an additional business day to pick and pack. Orders placed on weekends or U.S. public holidays begin processing the next business day.

Domestic shipping (United States)

• Ground — Standard: 5–8 business days in transit via national parcel carriers.
• Expedited Air: 2–3 business days in transit, calculated at checkout.
• Palletized Freight (LTL): for large wholesale volumes, delivered by freight carrier in 4–7 business days to a commercial or residential address with curbside delivery.

A tracking number is emailed to you as soon as your order leaves our floor. Freight shipments include a carrier reference and, where required, a delivery-appointment window.

International shipping

We ship worldwide by parcel and freight. International delivery windows vary by destination and customs clearance, typically 7–21 business days for parcel service. Shipping is quoted at checkout based on destination, weight and service level entered in your shipping address.

Duties, taxes & customs

International orders may be subject to import duties, taxes and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the order total or shipping cost shown at checkout. We declare all shipments accurately and in accordance with export regulations.

Address accuracy

Please review your shipping address carefully before placing an order. We are not able to reroute a shipment once it has left our warehouse. If a package is returned to us as undeliverable due to an incorrect address, we will contact you to arrange reshipment; a second shipping charge may apply.

Lost or damaged shipments

Inspect your order on arrival. If any carton arrives visibly damaged or goods are missing, note it with the carrier where possible and contact us at buy@ounohabshop.com within 7 days of delivery with your order number and photographs. We will work with the carrier to resolve the claim and replace affected goods.

Questions

For freight quotes, delivery scheduling or shipping questions on a wholesale order, email our trade desk at buy@ounohabshop.com.